Sidney Smith Commons Job Postings

JOB DESCRIPTION

As part of the Student Success Programs team in the Faculty of Arts & Science (A&S), Recognized Study Group (RSG) Study Group Assistants will work under the supervision of the Student Success Programs Officer to support the RSG program, as well as assist with the delivery of other programs, events, and academic opportunities to support the success of A&S students. RSG Study Group Assistants will be trained in group facilitation techniques, collaborative learning techniques and academic skill-building strategies to support the success of RSGs and RSG Leaders. RSG Study Group Assistants will help with RSG program promotion, training of volunteer RSG Leaders and overall program support.

This is an excellent opportunity to build on current knowledge of the supports that exist for students in A&S and the University of Toronto, as well as strategies to support the success of our diverse student community including students who have joined the faculty through an access program, Black, Indigenous or racialized students, students with a disability, students of religious/spiritual communities, 2SLGBTQ+ students, commuter students and mature students.

RSG Study Group Assistants will be responsible for:

• Assisting in the facilitation of online and in-person RSG leader trainings
• Providing on-going support to RSG leaders
• Supporting the administration of RSG program
• Supporting the online and in-person promotions of the RSG program
• Facilitating study groups for specific RSGs as needed
• Providing peer support and/or assisting with the facilitation of workshops to support A&S students
• Supporting on-going communication to program participants and leaders
• Assisting in creating a supportive, positive community space where students can engage in academic pursuits
• Liaising with A&S student organizations, including student associations & clubs
• Adhering to confidentiality policies and University policies
• Reporting any issues of importance of concern regarding the RSG program with the Student Success Programs Team
• Supporting Sidney Smith Commons events and programming offered by the Student Success Programs Team as needed

QUALIFICATIONS

• A familiarity with the A&S community and resources at the University of Toronto
• Experience as a member of an RSG or an RSG Leader is an asset
• Strong verbal and written communication, listening and conflict resolution skills
• Experience in program delivery and/or small group facilitation
• Strong ability to reflect on, and communicate about, student experiences
• Good attention to detail
• Ability to work both independently and as a member of a team
• Strong understanding of Equity, Diversity & Inclusion practices and experience working with diverse populations
• Knowledge of customer service principles; experience in customer service, an asset
• Experience using Microsoft Excel an asset
• Good academic standing (minimum Cumulative GPA of 1.50)
• Students must be enrolled in at least 2.0 FCE (full course equivalent) per term.
• Students who self-identify as having a disability are eligible to participate in the Work Study program at a reduced course load.

Group Assistants will be scheduled to work approximately 6-10 hours per week, including bi-weekly SLC sessions and team meetings, up to a maximum of 200 hours over the fall 2024 and winter 2025 terms. This position will be part of the University of Toronto work study program (subject to approval). Please note, students are only eligible to hold one work study position during the 2024-2025 academic year.

This position requires regular evening shifts and periodic weekend shifts. Work shifts are typically scheduled between 9 am and 7:30 pm Monday to Thursday and between 9 am and 5 pm on Friday.

Rate of pay: $16.55/hour

The Faculty of Arts & Science encourages applicants that will continue to expand and diversify the backgrounds, experiences and identities amongst members of our team, including students who have joined the faculty through an access program, Black, Indigenous or racialized students, students with a disability, students of religious/spiritual communities, 2SLGBTQ+ students and mature students. Hiring priority will be given to undergraduate Faculty of Arts & Science students.

Application Deadline: January 30, 2024 at 11:59 pm.

Please complete the application form and attach in pdf form a current resume. Be advised your academic record will be reviewed to ensure you meet the minimum CGPA requirement.

JOB DESCRIPTION

As part of the Student Success Programs team in the Faculty of Arts & Science (A&S), Senior Study Group Assistants will work under the supervision of the Student Success Programs Officer and the Associate Director, Student Success to support the Recognized Study Group (RSG) program and the Study Group Assistant student-staff team in the Sidney Smith Commons. The RSG program supports A&S students in forming small, student-led study groups and valuable tools to support their academic success. Senior Groups Assistants will support the development, delivery and assessment of the RSG program, as well as assist with the delivery of other programs, events and academic opportunities to support the success of A&S students.

Senior Study Group Assistants are responsible for:

• Supporting the daily tasks and development of the Study Groups Assistants
  • Conducting one on one meetings with Study Group Assistants
  • Build strong, trusting relationships to support the overall positive team culture
  • Manage Study Group Assistant staff with scheduling and administrative tasks
• Supporting the administration of the RSG program
• Organizing and monitoring email inquiries in the RSG and Senior RSG email accounts ensuring inquiries are distributed to appropriate people
• Supporting the oversight of communication to RSG participants and Group Assistants to ensure all are aware of important deadlines including CCR and program requirements
• Supporting the oversight of RSG registration and group formation processes administered through the Sidney Smith Commons (SSC) website and Quercus
• Maintaining and managing multiple information records
• Supporting RSG Leader training and one-to one administration
• Reporting any issues of importance of concern regarding the RSG program with the Student Success Programs Team
• Assisting in the facilitation and training of RSG Leaders
• Assisting in creating a supportive, positive community space where students can engage in academic pursuits
• Liaising with A&S student organizations, including departmental student associations & clubs
• Adhering to confidentiality policies and University policies
• Supporting Sidney Smith Commons events and programming offered by the Student Success Programs Team, as needed

QUALIFICATIONS

• A familiarity with the A&S community and resources at the University of Toronto
• Experience as an RSG Leader or a member of an RSG an asset
• Strong verbal and written communication, listening and conflict resolution skills
• Experience in program delivery and/or small group facilitation
• Experience working on teams, especially in a leadership capacity
• Strong ability to reflect on, and communicate about student experiences
• Good attention to detail
• Ability to work both independently and as a member of a team
• Strong understanding of Equity, Diversity & Inclusion practices and experience working with diverse populations
• Knowledge of customer service principles; experience in customer service an asset
• Experience using Microsoft Excel an asset
• Good academic standing (minimum Cumulative GPA of 1.50)

The Senior Groups Assistant position requires 18 – 25 hours of scheduled work per week, including two evening shifts (5 pm – 9 pm) per week and periodic weekend shifts. Work shifts are typically scheduled between 9 am and 9 pm Monday to Thursday and between 9 am and 5 pm on Friday.

Rate of pay: $22.47/hour

The Faculty of Arts & Science encourages applicants that will continue to expand and diversify the backgrounds, experiences and identities amongst members of our team, including students who have joined the faculty through an access program, Black, Indigenous or racialized students, students with a disability, students of religious/spiritual communities, 2SLGBTQ+ students and mature students.

Application Deadline: January 30, 2024 at 11:59 pm.

Please complete the application form and attach in pdf form a current resume. Be advised your academic record will be reviewed to ensure you meet the minimum CGPA requirement.

JOB DESCRIPTION

As part of the Student Success Programs team, Faculty of Arts & Science (A&S), the Sidney Smith Commons Assistants will work under the supervision of the Student Success Programs Officer and the Associate Director, Student Success, to provide peer support through the use of the Sidney Smith Commons (SSC) with customer service excellence. This will include assisting students in person and online with academic wayfinding, assisting with space use, space booking and lobby table booking, as well as assist with the delivery of programs, events, and academic opportunities to support the success of Arts & Science students. In addition, students will serve as A&S ambassadors and will represent the Faculty and the University of Toronto at on and off-campus recruitment events and activities throughout the year.

Sidney Smith Commons Assistants will be responsible for:

• Assisting with online and in-person academic wayfinding to provide students with accurate and helpful information, referrals and support
• Providing peer support in person and virtually, including through email, live chat and webinars
• Assisting in the development and updating of online communication and social media content
• Assisting in creating a supportive, positive community where students can engage in academic pursuits
• Supporting SSC events and programming offered by the Student Success Programs Team
• Managing the space booking and daily turn-over of bookable spaces in the SSC
• Managing the lobby table bookings and daily turn-over of bookable tables in the Sidney Smith Lobby
• Supporting SSC assessment and evaluation efforts
• Employing IT troubleshooting when needed in the SSC
• General organization of the SSC, including documenting any damage that occurs in the space
• Supporting on and off-campus recruitment events and activities including Ontario University Fair and Fall Campus Day (dates TBA)
• Adhering to confidentiality policies and University policies
• Reporting any issues of importance or concern with the Student Success Programs Team

QUALIFICATIONS

• A familiarity with the A&S community and resources at the University of Toronto
• Strong verbal and written communication, listening and conflict resolution skills
• Experience in program delivery and/or small group facilitation
• Experience with various social media platforms, particularly Instagram
• Strong ability to reflect on, and communicate about, student experiences
• Good attention to detail
• Ability to work both independently and as a member of a team
• Strong understanding of Equity, Diversity & Inclusion practices and experience working with diverse populations
• Knowledge of customer service principles; experience in customer service, an asset
• Good academic standing (minimum Cumulative GPA of 1.50)

The Commons Assistant position requires 10 – 20 hours of scheduled work per week, including regular evening shifts (5 am – 9 pm) and periodic weekend shifts. Work shifts are typically scheduled between 9 am and 9 pm Monday to Thursday and between 9 am and 5 pm on Friday.

Rate of pay: $$16.55/hour

The Faculty of Arts & Science encourages applicants that will continue to expand and diversify the backgrounds, experiences and identities amongst members of our team, including students who have joined the faculty through an access program, Black, Indigenous or racialized students, students with a disability, students of religious/spiritual communities, 2SLGBTQ+ students and mature students. Hiring priority will be given to undergraduate Faculty of Arts & Science students.

Application Deadline: January 30, 2024 at 11:59 pm.

Please complete the application form and attach in pdf form a current resume. Be advised your academic record will be reviewed to ensure you meet the minimum CGPA requirement.

JOB DESCRIPTION

As part of the Student Success Programs team in the Faculty of Arts & Science (A&S), Senior Commons Assistants will work under the supervision of the Student Success Programs Officer and the Associate Director, Student Success, to support the day-to-day functions of the Sidney Smith Commons (SSC) and the SSC student-staff team. The Senior Commons Assistants will support the development, delivery and assessment of SSC in-person and virtual programming, as well as assist with the delivery of other programs, events and academic opportunities to support the success of A&S students. In addition, Senior Commons Assistants will serve as A&S ambassadors and will represent the Faculty and the University of Toronto at on and off-campus recruitment events throughout the year.

This is an excellent opportunity to build on current knowledge of the supports that exist for students in A&S and the University of Toronto, as well as strategies to support the success of our diverse student community including students who have joined the faculty through an access program, Black, Indigenous or racialized students, students with a disability, students of religious/spiritual communities, 2SLGBTQ+ students, commuter students and mature students.

Sidney Smith Senior Commons Assistants will be responsible for:

• Supporting the daily tasks and development of the SSC Commons Assistants
• Conducting one on one meetings with staff to set and discuss professional goals, role effectiveness and overall feedback
• Building strong, trusting relationships to support the overall positive team culture
• Assisting with virtual and in-person academic wayfinding to provide students with accurate and helpful information, referrals and support
• Providing peer support in person and virtually, including through email, live chat and webinars
• Assisting in the development and updating of online communication and social media content
• Assisting in creating a supportive, positive community where students can engage in academic pursuits
• Supporting Sidney Smith Commons events and programming offered by the Student Success Programs Team
• Managing the space booking and daily turn-over of bookable spaces in the Sidney Smith Commons
• Managing space bookings and daily turn-over of bookable tables in the Sidney Smith Lobby
• Supporting Sidney Smith Commons assessment and evaluation efforts
• Employing IT troubleshooting when needed in the SSC
• General organization of the SSC, including documenting any damage that occurs in the space
• Supporting on and off-campus recruitment events and activities including Ontario University Fair and Fall Campus Day (dates TBA)
• Adhering to confidentiality policies and University policies
• Reporting any issues of importance or concern with the Student Success Programs Team

QUALIFICATIONS

• A familiarity with the A&S community and resources at the University of Toronto
• Strong verbal and written communication, listening and conflict resolution skills
• Experience in program delivery and/or small group facilitation
• Experience with various social media platforms, particularly Instagram
• Experience working on teams, especially in a leadership capacity
• Strong ability to reflect on, and communicate about, student experiences
• Good attention to detail
• Ability to work both independently and as a member of a team
• Strong understanding of Equity, Diversity & Inclusion practices and experience working with diverse populations
• Knowledge of customer service principles; experience in customer service, an asset
• Good academic standing (minimum Cumulative GPA of 1.50)

The Senior Commons Assistant position requires 18 – 25 hours of scheduled work per week, including two evening shifts (5 pm – 8 pm) per week and periodic weekend shifts. Work shifts are typically scheduled between 9 am and 8 pm Monday to Thursday and between 9 am and 5 pm on Friday.

Rate of pay: $22.47/hour

The Faculty of Arts & Science encourages applicants that will continue to expand and diversify the backgrounds, experiences and identities amongst members of our team, including students who have joined the faculty through an access program, Black, Indigenous or racialized students, students with a disability, students of religious/spiritual communities, 2SLGBTQ+ students and mature students.

Application Deadline: January 31, 2023 at 11:59 pm.

Please complete the application form and attach in pdf form a current resume. Be advised your academic record will be reviewed to ensure you meet the minimum CGPA requirement.

JOB DESCRIPTION

As part of the Student Success Programs team in the Faculty of Arts & Science (A&S), the Recognized Study Group (RSG) Outreach Assistant will work under the supervision of the Student Success Programs Officer, to support student participation in the RSG program and other student success programs. The RSG Outreach Assistant will be trained in student outreach, facilitation techniques, group study strategies, and important academic and community building resources.

The RSG Outreach Assistant position is intended for first-year students who are RSG Leaders to help increase the engagement and opportunities for first-year students within the RSG program. No prior experience in academic support, facilitation or A&S programing is required. Strong candidates will have an eagerness to support a positive undergraduate A&S experience and contribute to effective student, academic and community development.

The Faculty of Arts & Science welcomes and encourages applicants that will contribute to expanding and diversifying the student experiences within our team.

The RSG Outreach Assistant will be responsible for:

• Supporting the outreach and engagement of first-year students within the RSG program, including the development of social media and video content, short class presentations, Quercus posts, etc.
• Supporting the engagement and community building of RSG leaders and participants
• Supporting the development of resources and materials to support students building academic skills and positive relationships within their study groups
• Supporting RSG Group Assistants in RSG Leader trainings
• Providing feedback and insights into the RSG program to support the needs of first-year students
• Attending team meetings
• Adhering to the confidentiality policies and University policies
• Reporting any issues of importance or concern with the Student Success Programs Team

QUALIFICATIONS

• Recognized Study Group Leader for the Fall and Winter 2023– 2024 terms (current Leader or submitted RSG Leader application at the time of applying)
• Arrive Ready study group leader and/or participant, an asset
• Experience in supporting peers through clubs or volunteer experiences
• Eagerness to contribute to a positive undergraduate experience for Faculty of Arts & Science
• Understanding of academic challenges U of T students experience as they transition in and through their degree
• Willingness to learn and apply facilitation skills for small and large groups in training and support events
• Good organizational and time management skills to balance school and work responsibilities
• Effective communication and collaboration skills which contribute to a positive work environment for themselves and colleagues
• Ability to receive and apply feedback effectively
• Dedication to contributing to an inclusive and supportive learning and work environment with a diverse team
• Understanding and respect for the culture, faith, ideals, and diverse experiences of others
• Good academic standing: (minimum Cumulative GPA of 1.50)

RSG Outreach Assistants work approximately 10 hours per week. This position requires regular evening shifts and periodic weekend shifts. Work shifts are typically scheduled between 10 am and 7:30 pm Monday to Thursday and between 10 am and 5 pm on Fridays.

Rate of pay: $15.90/hour

How to apply:

1. Visit https://clnx.utoronto.ca/
2. Click on “Jobs & Recruitment” on the left-hand menu
3. Click on “Work Study Positions” under Job Boards
4. Click on “Apply now”
5. Search up the position using the title (RSG Outreach Assistant) or using the job ID (225425)

Application Deadline: Monday, September 11 at 11:59 pm ET

Please complete the job application on clnx.utoronto.ca and attach in pdf form a current resume and submit. Please note the course code(s) for the course(s) that you are an RSG Leader for.